Maintenance Support Services

With more than 10 years of experience in providing IT infrastructure maintenance support service across Asia, 3D Networks has the technology and expertise to optimise your IT systems. Supported by a large pool of industrial-certified engineers in different technologies and major vendors, we are well equipped to meet your comprehensive infrastructure support needs.

Our maintenance support services include having our engineers going on-site to troubleshoot hardware and software issues according to the Service Level Agreement (SLA). For greater peace of mind, you can also sign up for our additional support service options such as the Advanced Spare Parts Replacement and the Configuration of Moves, Adds, Changes and Deletes (MACD) services.

Our Regional Service Desk also ensures you benefit from end-to-end Incident Management services that are in accordance with the agreed service levels.

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