Consulting Services

Technology Architecture Consulting

3D Networks, with its 3DM Methodology of Discover, Design, Deploy and Manage together with its expertise in blending voice and data solutions, can assist you in all aspects of Business Communications.

The innovative 3D Networks technology consulting portfolio includes:

  • Communications-enabled Strategic Roadmap Planning
  • Business Requirement Optimisation Planning
  • Business Case Development

Customer value is the core focus of our philosophy. We strive to define success and value in customer terms. By continually sharing a keen understanding of our customers’ business challenges and long-term goals, and aligning communications-enabled business solutions to address them, we make a difference where it counts most.

Application Consulting

3D Networks, with our proven 3DM Methodology of Discover, Design, Deploy and Manage together with our expertise in blending voice and data solutions, can assist you in all aspects of communications-enabled business solutions across your organisation.

The innovative 3D Networks application consulting portfolio includes:

  • Communications-enabled Business Processes
  • Hospitality (Hotel) Solution Integration
  • Healthcare (Hospital) Solution Integration
  • Education Solution Integration

Our advanced application consulting solutions enable customers to integrate voice and data with business applications and a new set of collaboration, control and resource scheduling solutions to their existing investments in audio, video, and networking hardware and software. Our cost-effective approach preserves existing business investment or provides transition solutions as required.

3D Networks is a leading systems integrator, with 20 years experience blending Voice, Data, Secure Networks and Managed Services with the latest Contact Centre solutions. In addition, we were the pan-Asian Platinum nPower Partner of Nortel, a recognition of our highest level of expertise in the sale and support of Nortel solutions.

Our customer-first approach uses our proven 3DM Methodology of Discover, Design, Deploy and Manage for project success. We understand and address the key Contact Centre challenges of increasing revenue, reducing business cost and minimising risk through our focus on improving efficiencies and customer experience.

3D Networks supplies world-class solutions for Contact Centres, including advanced Interactive Voice Response, efficient Agent Recording and cutting-edge Customer Interaction Management solutions. Contact us to discover how 3D Networks can help you cut costs, improve agent efficiency and maximise the value of every customer.

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