Industry Solutions

While there are applications such as financials that are required by all businesses, most industries have sets of requirements that can only be addressed by specific line of business applications. 3D Networks offers applications and suites of applications that support industries such as hospitality and healthcare, and takes the next step to help you fully integrate those applications with your voice and data solutions, introducing a powerful new set of collaboration, control and resource scheduling solutions.

This integration of traditional business communication tools with newer collaborative technologies such as ‘click to communicate’ functionality directly from line of business applications enhances business agility, delivering value now and setting up a platform for future growth.

Following the proven 3D Networks’ 3DM Methodology of Discover, Design, Deploy and Manage, we can work with you to understand both your current status and your ongoing requirements. From there, we can design industry-tailored solutions that suit your needs and offer value for money. We can deploy your chosen solution and either train you in managing it, or take on its management as an ongoing service.

Hospitality Healthcare

i-Hotel | Data Aggregation

Today’s hotel guests have high expectations about the service they’ll receive, from reservation to checkout. They also demand more while they stay: business centres, in-room facilities and the ability to use their handheld devices to access hotel services and information.

You need to keep pace with competitors, and preserve margin by streamlining back office, property management and customer relationship systems.

“It was important to us to offer the latest technologies expected by guests and function attendees, but to integrate those into the modern ambience that is the hallmark of the Langham hotels. With 3D Networks as a strategic IT partner, we’ve been able to accomplish that.”
William Hong
Information Technology Manager
Langham Place, Beijing Capital Airport

3D Networks can help you with a holistic approach that both addresses your management requirements and provides the infrastructure you need to provide guest services such as customised voicemail, in-room status messaging, auto-wakeup calls and a multi-language guest services portal.

Building on the design of your integrated network and unified business communications systems, 3D Networks can offer you a range of applications to support your hospitality business. They include:

i-Hotel

i-Hotel provides an end-to-end intelligent software suite to the operators of modern high-end hotels and resorts. It delivers operational management tools to reception, room service, concierge, engineering and other departments of the hotel, as well as unified user interface and portals.

The i-Hotel suite includes:

e-Connect

The comprehensive call centre solution for managing guest requests and internal work orders for hotel staff. Advanced and automated, e-Connect is a guest service request and inter-department work order dispatch system which sends jobs via various handheld devices and/or printers. Includes:

VIP guest arrival
Floor service
On-duty log
Hotel monthly operations meeting

e-Engineering

The thorough asset management solution that records your equipment and its location. Use e-Engineering to schedule and allocate preventive maintenance, automatically creating work orders and checklists for detailed tasks and spare parts. Includes:

Equipment maintenance

e-Concierge

The fully synchronised automation of daily concierge functions and processes. Give your guests an unforgettable experience at your hotel or resort with a single system allowing all departments to track and service guest and non-guest enquires and requests. Includes:

Booking management module
Luggage and delivery management module
Car management module
Accident compensation management module

Your 3D Networks consultant will involve an expert from our partner company FCS to provide specific details about the i-Hotel applications, and to recommend and configure the applications you need to support your hotel management needs.

> Talk to a consultant to find out the benefits of introducing a fully integrated hospitality management system

> Read how we’ve helped others in hospitality

> Learn more about the 3DM Methodology

Data Aggregation for Hospitality

Governance Information for Governance Action (GiGa) is the cost effective and elegant data aggregation tool from 3D Networks which provides business intelligence for hotels, guest houses or serviced apartments without the expense of stand-alone business intelligence, analytics and other costly systems.

One easy to use portal

Leveraging SQL and/or Excel, GiGa allows you to connect separate data sources to provide a holistic view of data. In one easy-to-use portal, GiGa provides access to relevant systems, websites, documents and other information, as well as real-time performance reports for staff – all personalised by role or individual.

Save time and money

GiGa is the fast, easy cost effective way to manage your data:

No changes to your current data sources are required
Uses standard hardware and software
No need for high end technical skill to set up and maintain
Any user can create personalised reports

Download brochure now

Find out more how 3D Networks with our innovative and flexible 3DM Methodology can assist you Discover, Design, Deploy and Manage your data aggregation easily.

i-Hospital | Data Aggregation

Today’s hospitals, residential aged care facilities and other healthcare environments now demand the levels of IT and communications services used by other businesses. From electronic signage to direct visitors, to bedside entertainment systems, to intelligent patient tracking and sensing systems, healthcare has gone hi-tech.

If you need help to move from a set of disparate systems to a fully integrated communications environment, 3D Networks can help you with a holistic approach that both addresses your management requirements and provides the infrastructure you need to provide patient services, such as customised voicemail and a hospital information display system, and support for medical staff including integrated patient bedside information and automated patient monitoring.

“The 3D Networks solution helped us provide better service to our inpatients. Even relatively simple things like being able to automatically set up a voicemail box for each patient, and delete it after discharge, takes the load off nursing staff and improves the customer experience.”
– Hospital Administrator, Australia.

Building on the design of your integrated network and unified business communications systems, 3D Networks can offer you a range of applications to support your healthcare facility.

i-Hospital

i-Hospital is an end-to-end integrated network and unified business communications system for all healthcare facilities with residential services.

i-Hospital’s foundation is a structured cabling system; secure, intelligent and manageable IP network; and unified communications system. Running on this infrastructure, i-Hospital integrates application servers, workstations, PCs, PDAs, printers and scanners. It automates backup and anti-virus, protecting your valuable systems and data.

Over these layers, i-Hospital delivers:

application software to support a patient tracking and sensing management system
hospital information system and associated displays
patient bedside information and entertainment system
integration with other hospital systems.

Your 3D Networks consultant will involve an expert from our partner company FCS to provide specific details about the i-Hospital applications, and to recommend and configure the applications you need to support your needs.