Network Management
What is Network Management?
Network Management involves managing network devices, including routers, LAN/WAN links, switches, hubs, VPN devices and Multiplexers.
3D Networks Network Management services help improve network efficiency, ensuring that your network delivers the desired Quality of Service (QoS) in an optimum secure way.
Five Key Functional Areas Define Network Management:
FCAPS (Standardised by ISO): Fault Management, Configuration Management, Accounting, Performance and Security. Working with our sister company, Net ProActive Services, we are able to deliver services in all five functional areas identified by FCAPS in our Network Management Services offering. 3D Networks processes meet the requirements of FCAPS.
What Network Management Services Do We Offer?
3D Networks is in the unique position to be able to offer complete network management functionality with a truly scalable, secure and cost-effective delivery mechanism. The two types of Network Management services contracts we offer are:
How Do We Deliver Our Network Management Services?
Our International Management and Resource Centre (IMaRC) manages multiple customer IT infrastructures, including applications, systems, networks and security. Network systems and security experts operate the facility on a 24x7 basis.
Supported by IMaRC India, the Melbourne IMaRC centre boasts the latest management tools – including HP OpenView, Aprisma and Spectrum. These tools are seamlessly integrated with Fault Management Help Desk, which provides a process automation layer. IMaRC has console-level and process-level integration, providing instant event notification via email, SMS and pager anywhere in the world.
Our Planet One InTensive Care Portal delivers integrated network and call summary reports via the Internet, providing a world-class service delivery experience for our customers.
We have certified ITIL consultants (IT Infrastructure Library, UK) in India who closely monitor the service delivery process to the customer, resulting in the continuous improvement of availability, performance and security of the network services.
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